Paradise 8 Casino Privacy Policy

This Privacy Policy explains how Paradise 8 Casino collects, uses, stores, and protects personal information when you visit our website, create an account, use casino services, contact support, or otherwise interact with us. It is intended to provide clear information about our privacy practices and the choices available to you.

Paradise 8 Casino is designed for users in Canada who are at least 18 years old. By using our website or services, you acknowledge that you have read this Privacy Policy. Some services may be subject to additional notices or terms, which will be presented when relevant.

Information We Collect

We collect information that is necessary to operate the casino, maintain account security, process transactions, and provide customer assistance. The type of information collected depends on how you use Paradise 8 Casino.

Information You Provide

• Account details, such as your name, date of birth, username, password, residential address, and telephone number.
• Contact details and the contents of messages submitted to our support team.
• Identity and age verification information when required to confirm eligibility, prevent fraud, or meet operational obligations.
• Payment and transaction information, including deposits, withdrawals, payment method details, transaction values, and related records. Full payment card numbers may be handled by payment providers rather than stored directly by us.
• Information supplied during responsible gaming checks, account reviews, promotional participation, or dispute resolution.

Information Collected Automatically

When you access the website, we may receive technical and usage information, including your IP address, device type, browser, operating system, language settings, pages viewed, access times, referring pages, and general interaction data. We may also collect information about failed login attempts, session activity, and other events relevant to security and service performance.

How We Use Information

Paradise 8 Casino uses personal information for legitimate business, service, security, and account administration purposes. Depending on the circumstances, we may use it to:

• Create and manage your casino account.
• Confirm your identity, age, location, and eligibility to use our services.
• Process deposits, withdrawals, bonuses, and other account transactions.
• Provide customer support and respond to questions, complaints, or requests.
• Operate, maintain, troubleshoot, and improve the website and casino platform.
• Detect suspicious activity, unauthorized access, fraud, abuse, and attempts to circumvent account controls.
• Apply account terms, promotional conditions, and responsible gaming measures.
• Send service messages, security alerts, transaction notices, and other essential communications.
• Provide marketing communications where permitted and where you have not opted out or otherwise restricted such messages.
• Review usage trends, measure performance, and develop new features.
• Comply with applicable legal obligations, valid requests from authorities, and internal governance requirements.

We do not use personal information for purposes that are materially incompatible with the reasons described above without providing an appropriate notice or obtaining consent where required.

Cookies and Similar Technologies

Paradise 8 Casino may use cookies, software development kits, pixels, local storage, and similar technologies. These tools can help the website remember settings, keep sessions active, support account authentication, understand website usage, and improve functionality.

Some technologies are essential for core services, including secure login, navigation, transaction processing, and fraud prevention. Other technologies may help us analyse performance, personalise content, measure advertising, or understand how visitors interact with the website.

Your browser or device may allow you to block, delete, or restrict cookies. Disabling certain cookies may affect account access, website performance, or the availability of particular features. Where a cookie preference tool is provided, your selections will be handled according to the options displayed there.

Data Sharing

We may disclose personal information to carefully selected recipients when necessary to provide services, protect users, manage our business, or meet applicable obligations. These recipients may include:

• Payment processors, financial institutions, and transaction service providers.
• Identity verification, fraud prevention, risk management, and security partners.
• Technology providers that host, maintain, monitor, or support the casino platform.
• Customer service, communications, analytics, and operational service providers.
• Professional advisers, insurers, auditors, and other vendors assisting with legitimate business functions.
• Authorities, courts, regulators, or law enforcement bodies where disclosure is required or reasonably necessary.

Service providers are expected to handle information only for authorised purposes and to apply suitable safeguards. We may also share information as part of a business transfer, restructuring, financing, acquisition, or sale of assets, subject to appropriate confidentiality and legal considerations.

We do not sell personal information in the ordinary meaning of that term. Any sharing for advertising, analytics, or similar activities will be managed in accordance with applicable requirements and the choices made available to you.

Data Security

We use administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, alteration, loss, misuse, or disclosure. Measures may include access controls, account authentication, encryption or secure transmission methods, monitoring, internal policies, and restricted access based on job responsibilities.

No website, network, payment method, or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your password confidential, using a secure device, signing out after sessions, and informing us promptly if you suspect unauthorised use of your account. We will assess suspected incidents and take reasonable steps to respond and notify affected parties where appropriate.

Data Retention

We keep personal information only for as long as it is reasonably needed for the purposes described in this Policy, including account administration, transaction processing, security, dispute handling, business reporting, and compliance with applicable obligations.

Retention periods vary according to the nature and sensitivity of the information, whether your account remains active, the likelihood of a dispute, and the need to establish or defend legal claims. When information is no longer required, we may securely delete it, anonymise it, or place it beyond ordinary use. Backups and records may remain for a limited period while scheduled deletion processes are completed.

Your Rights

Depending on your location and applicable privacy rules, you may have rights concerning the personal information we hold about you. These rights can include:

• Requesting access to personal information and an explanation of how it is used.
• Asking for inaccurate, incomplete, or outdated information to be corrected.
• Requesting deletion or restriction of information in circumstances where retention is no longer necessary or permitted.
• Withdrawing consent where processing is based on consent, subject to the effect this may have on certain services.
• Objecting to particular uses, including certain marketing activities.
• Requesting a copy of information in a suitable format where data portability applies.
• Submitting a privacy-related complaint or asking for an internal review of our handling of your information.

We may need to verify your identity before completing a request. Some requests may be limited by security, fraud prevention, legal, contractual, or operational requirements. If we cannot fulfil a request in full, we will explain the reason where permitted. Marketing messages may include an unsubscribe option, and essential service communications will continue when necessary to administer your account.

Third-Party Services

The website may contain links, integrations, payment options, or features operated by third parties. These services may collect information under their own privacy notices and terms. Paradise 8 Casino is not responsible for the privacy practices, content, security, or availability of independent third-party websites or applications.

Before submitting information through an external service, you should review its privacy documentation and confirm that you understand how your information will be handled. Third-party tools integrated into the casino may also set their own cookies or collect technical information in accordance with their stated practices.

International Transfers

Some of our service providers, technology systems, or business partners may process personal information outside Canada. As a result, information may be subject to the laws of another country and may be accessible to courts, authorities, or service providers in that jurisdiction.

Where personal information is transferred internationally, we take reasonable steps to use appropriate contractual, technical, and organisational protections. These measures are intended to support confidentiality, limit access, and ensure that information is processed for authorised purposes.

Policy Updates

We may revise this Privacy Policy when our services, technology, business arrangements, or privacy practices change. The updated version will be posted on the website with a revised effective date or other notice where appropriate.

Changes will apply from the date they are published unless a different date is stated. We encourage you to review this page periodically. If a change materially affects how we use personal information, we will provide additional notice where appropriate and may request consent when required.

Contact Information

If you have a question about this Privacy Policy, want to exercise a privacy right, or need assistance regarding the handling of your personal information, contact the Paradise 8 Casino support team at [email protected].

When making a privacy request, please provide enough information for us to understand the issue and verify the relevant account. Do not include your password, complete payment card details, or other unnecessary sensitive information in your message. We will review requests and respond within a reasonable period, subject to identity verification and any applicable limitations.

Last updated: 9 September 2026